Looking for help with Conversational Marketing or Virtual Assistants?
Working with a certified Drift agency can take the pain out of learning a new marketing technology.
What are our customers saying about our Conversation Orchestrator service?
I hired Erik and the team at Molly Duggan to assist in our Conversational Marketing efforts, or better said, lack thereof. We had not seen results from our Drift bot in quite some time and were actively in consideration to deactivate our Drift subscription and switch to a free chatbot builder. Boy am I glad we didn’t do that!
Erik and his team came in and delivered some quick wins through the chat bot. One of the biggest problems we were trying to solve for as a marketing team was the drop off between a demo request form fill and the actual booking of a meeting. Going into our Conversational Marketing changes, our conversion rate was hovering around 55% from form-fill to booked call. After the implementation of a Drift link to fire open a chatbot to book demos in-line, completion sits around 93% today, and those we do see falling off are usually due to international time constraints. Erik has also helped us create bots throughout our site to nurture everything from competitive plays and demos, to podcast bookings and educational chatbots.
I would highly recommend Erik for any of your Conversational Marketing needs. He understands marketing quite well and has been really easy to work with. He is quick to give advice or insight on how to solve problems, both in a general marketing sense and with a chatbot.
Erik’s implementation of Drift on our site helped us increase qualified sales leads by 60% in the first 60 days. He took the time to learn our business which translated to a really intelligent chat bot. I am continually shocked how many customers will book a meeting with our sales team directly through the bot with zero human interaction! And Erik is great to work with – easy going, funny and asks great questions. Drift is a powerful tool but we found it hard to get up and running. Until we hired Erik.
We worked with Erik to perform an audit of our Drift and overall conversational marketing strategy in Spring 2019. His creativity and deep knowledge of Drift resulted in significant increases in conversion rate for our playbooks and meetings booked with our SDR team. I highly recommend him if you are launching Drift with your team or looking to take your strategy to the next level.
A few recent successful examples
Some pages require you to scroll down to a certain percentage to see the bot fire.
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our service
Our customers typically see a 7x – 9x increase in meetings booked after the first 30 day engagement with Conversation Orchestrator.
Learn more at ConversationOrchestrator.com
From SaaS to Industry Leaders. We work with companies just like yours.
Each day our clients come to us with challenging opportunities. We enjoy helping them build relationships and find solutions. Together we forge ideas and build beautiful experiences.
Archive360
Driving customer engagement and accelerating sales is why Archive360 reached out to us for our Conversation Orchestrator service to increase revenue.
GaggleAMP
We’ve had tremendous success with our efforts to enable sales and accelerate GaggleAMP’s revenue with our Conversation Orchestrator service.
Infrastructure World
The international infrastructure development startup worked with Molly Duggan to develop the frontend of their software platform serving the global infrastructure industry.
MobileIron
We worked with MobileIron to grow their brand and marketing activities and provided expert Drupal annual support.
Perforce
Perforce looked to us to redesign their entire public facing webiste and build it on a custom high-availabilty server infrastructure with Drupal and provide annual support.
Real Time Health Pass
Real Time Health Pass took on the 30-day design/build challenge to build the new realtimehealthpass.com website.
SBCA
We continue to work with SBCA to grow their brand and marketing activities and provide expert Drupal annual WebOps support.
Silver Peak
From Branding to advertising campaigns to desiging the front lobby and entrance, Silver Peak found a long term partner with the agency.
Talkdesk
We worked with Talkdesk to refresh their visitor journey and remove all friction from the buyers journey while accelarating revenue with our Conversation Orchestrator service.
WheelsTV
WheelsTV, startup in the automotive vertical looked to our Conversation Orchestrator service to fasttrack the buyer journey and enable sales efforts and accelarate revenue.
Archive360
Driving customer engagement and accelerating sales is why Archive360 reached out to us for our Conversation Orchestrator service to increase revenue.
GaggleAMP
We’ve had tremendous success with our efforts to enable sales and accelerate GaggleAMP’s revenue with our Conversation Orchestrator service.
Infrastructure World
The international infrastructure development startup worked with Molly Duggan to develop the frontend of their software platform serving the global infrastructure industry.
Pacific Ag
PacificAg accepted the 30-day design/build challenge to build the new pacificag.com website.
PCFMA
We worked with PCFMA to rebuild their website on Drupal 8 after it was corrupted.
Perforce
Perforce looked to us to redesign their entire public facing webiste and build it on a custom high-availabilty server infrastructure with Drupal and provide annual support.
Real Time Health Pass
Real Time Health Pass took on the 30-day design/build challenge to build the new realtimehealthpass.com website.
SFO Shuttle
We proivded SFO Shuttle strategic guidance and complete business development strategies to build on it’s success resulting in multi-million dollar aquisitions.
Shoe Inn
Shoe Inn had a strong desire to remove all friction from the buyers journey while accelarating revenue with our Conversation Orchestrator service.
Silver Peak
From Branding to advertising campaigns to desiging the front lobby and entrance, Silver Peak found a long term partner with the agency.
Synberc
Working with Synberc, we built a supporting partnership to provide long-term Drupal and application support services.
Talkdesk
We worked with Talkdesk to refresh their visitor journey and remove all friction from the buyers journey while accelarating revenue with our Conversation Orchestrator service.
ADP
ADP, continues to rely on us to support their Drupal website(s) and build out custom React applications.
Berkeley Lab
Our deep experience with Energy and Higher Education has led to a number of inspirational projects that include video production, animations, and applications.
Federal Labs
FLC depends on Molly Duggan for extensive support across diverse projects leveraging our years of open source experience.
Intertek
Intertek looked to us to create a scalable and customer specific application infrastructure to deliver daily analytics using Drupal.
ITA Group
ITA Group is a fast growing organization that needed an organization with deep expertise in Drupal support.
Jewish Federation
Working with the marketing team at Jewish Federation, we provide daily Drupal support that continue to shape their brand and mission.
Johns Hopkins
We developed an award-winning campaign for that resulted in over $3.75 billion in giving including helping to shape marketing outreach.
LLNL
Our experience with DOE/DOD provides us with insights to deliver strategic branding and development services and promote public-private partnerships through LLNL’s Open Campus.
LLNS
We developed an application to to coordinate internal stakeholder concerns for LLNL during a management change to streamline speedy feedback for a communtiy of 20,000.
Lungevity
We worked with Lungevity to support their Drupal application.
Milgard
With Milgard, they were looking for an agency with Open Source application expertise to audit their marketing website infrastructure.
MobileIron
We worked with MobileIron to grow their brand and marketing activities and provided expert Drupal annual support.
Selected project portfolios
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