The Curious Mind
What We're Thinking About
Can a 360° view of your brand be a game-changer?
Gaining a 360° view of your customers and brand touchpoints requires an end-to-end analysis of where and how your customers relate to your organization—experienced CMOs
How to lower bounce rates and deliver personalized customer experiences in real-time
Like any startup fighting for survival and striving for success, GaggleAMP focused squarely on its customers. Toiling away at product experience and best practices, positive word of mouth became a quiet superpower over time as customers evangelized the product from organization to organization, spurring growth.
Should we kill the website relaunch? Or reimagine it?
When it comes to things keeping marketers up at night, few inspire the subtle but unmistakable anxiety as the website relaunch. “Do we have the
It’s always been about relationships.
Great relationships start with meaningful conversations, and what better way than right on your website.
Brilliance Knows No Gender: Eliminating Bias In Chatbot Development
Molly Duggan Associates’ service Conversation Orchestrator was recently featured in Forbes, “Brilliance Knows No Gender: Eliminating Bias In Chatbot Development.” Read an excerpt from the article
How do I navigate this site?
“Where do I start?” Navigating college admissions, financial aid, and degree programs can be challenging. Students and higher education administrators deal with this daily. Finding
Intelligent Virtual Assistants are advancing access to higher education.
Ranking among higher education is incredibly competitive. In addition to the rankings of specific programs, departments, and schools, a university’s website can be a tipping
How to Migrate from Drupal 7 to WordPress?
Does this mean that Molly Duggan is dropping Drupal? Absolutely not. Drupal is hands down the best Enterprise CMS and it will always be the
What can we learn from Intelligent Connectivity?
It’s never been more critical to connect with visitors in a meaningful way that’s hyper-personal. Businesses are quickly learning to create meaningful interactions that are
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