The Curious Mind
What We're Thinking About

How do I navigate this site?
“Where do I start?” Navigating college admissions, financial aid, and degree programs can be challenging. Students and higher education administrators deal with this daily. Finding

Intelligent Virtual Assistants are advancing access to higher education.
Ranking among higher education is incredibly competitive. In addition to the rankings of specific programs, departments, and schools, a university’s website can be a tipping

How to Migrate from Drupal 7 to WordPress?
Does this mean that Molly Duggan is dropping Drupal? Absolutely not. Drupal is hands down the best Enterprise CMS and it will always be the

What can we learn from Intelligent Connectivity?
It’s never been more critical to connect with visitors in a meaningful way that’s hyper-personal. Businesses are quickly learning to create meaningful interactions that are

Fast Accurate Pandemic-Ready Healthcare Information
During a health crisis, people often feel confused and overwhelmed. Most people Google their health symptoms to identify the cause. However, the information available on

What Are The Most Successful Companies Doing Now?
Covid-19 has transformed lives. As we do our best to keep our communities safe, many of us are working from home and parenting kids, navigating

Gratitude
While reflecting on the last several weeks, we at Molly Duggan have found ourselves in a place of quiet, sincere gratitude. The coronavirus has shaken

How Talkdesk Worked with Molly Duggan To Increase Conversation Qualified Leads By 711%
As with any team, having the right resources can either make or break you. Which is why Talkdesk looked to Molly Duggan’s team of Conversation

How Implementing a “Just Browsing” Bot Increased Our Leads Captured by 13% in Less Than 1 Month
Authored by: Sara Pion and Erik Cochran This post was co-written with Erik Cochran, a Drift partner, at Molly Duggan Associates. Learn how Molly Duggan orchestrates conversations.
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