Upgrading critical digital business web assets for San Francisco Bay Ferry

What we did

Project

The Challenge: Migrate, Separate, Upgrade

San Francisco Bay Ferry, administered by the San Francisco Bay Area Water Emergency Transportation Authority (WETA), is a public transit passenger ferry service that serves nearly 1.8 million riders per year. Their Drupal 8 multisite website was facing several issues, including an inefficient load balancing tool, no integrated dev-test-live environment, and a hosting platform, Rackspace, that was phasing out Drupal. WETA had a 30-day deadline to upgrade their critical digital business web assets.

WebOps Support

Molly Duggan Influence

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Site speed increase

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days to migrate a multisite, separate, and upgrade them

The Solution: Two websites are better than one

Molly Duggan Associates Creative Technology Agency specializes in Drupal migrations, support, and upgrades, and was brought in to help WETA achieve their desired outcome. The agency proposed a solution to migrate the Drupal 8 multisite website to Pantheon, separate it into two separate websites, upgrade them to Drupal 9, and convert them to composer-managed Drupal 9 websites.

The project faced several technological challenges, including separating the multisite into two websites and upgrading to Drupal 9 without impacting the site’s functionality. However, Molly Duggan’s Drupal expertise allowed them to overcome these hurdles and offer creative solutions.

Thanks to Molly Duggan, we were able to upgrade our digital business web assets in record time, without sacrificing quality. Their expertise and agile team made the process smooth and stress-free.

Results: Completed in just 8 days

Molly Duggan completed the entire project within 8 days, well ahead of the 30-day deadline. The agency provided WETA with ample time to review the new sites and ensure they met their needs. WETA now benefits from a containerized solution that offers increased availability and scalability during high traffic. Additionally, the agency has implemented a clear support structure for disaster response and established reliable customer service. Automation tools were installed to provide more time for WETA to focus on strategic projects, allowing them the flexibility to go live without rushing.

Molly Duggan’s Drupal expertise, agile team, and 24-hour operation allowed them to complete the project in record time. The agency takes pride in delivering projects ahead of schedule and exceeding their clients’ expectations.

Overcoming technical challenges

Hosting Platform Phasing Out Drupal: The agency addressed this issue by migrating the Drupal 8 multisite website to Pantheon, a hosting platform that supports Drupal 9.

Inefficient Load Balancing Tool: The agency separated the multisite into two websites, which allowed them to maximize Drupal capabilities and improve load balancing efficiency.

Lack of Dev-Test-Live Environment or CDN: The agency implemented a clear support structure for disaster response and established reliable customer service. Automation tools were installed to provide more time for WETA to focus on strategic projects.

Separating the Multisite into Two Websites: Separating the multisite into two websites was a significant technical challenge that the agency overcame with their Drupal expertise.

A successful upgrade

Molly Duggan successfully upgraded WETA’s critical digital business web assets in a short timeframe, which was crucial for a public transit agency that serves nearly 1.8 million riders per year. The agency addressed several technical challenges and delivered a containerized solution that offered increased availability and scalability. WETA now benefits from reliable customer service and automation tools that provide more time to focus on strategic projects.

If you’re facing similar challenges with your digital business web assets, contact Molly Duggan today. Our team of experts can help you overcome any technical hurdles and deliver the solutions you need to succeed. Don’t wait to upgrade your Drupal websitecontact us now to learn more.